AM
Angie M

1 reviews | Active since Jan 2014

26 Jan 2017, 10:05

Excellent Service!!!

<p> </p> <p>I contacted the call centre and spoke Marc Kuypers who was simply put amazing!! His attention to detail and ability to discern a customers needs is fantastic. He not only wnats to go the extra mile but also goes beyond the call of duty, he managed to resove a quey in under 20 minutes after i ahve been told a manager will contact me within 24 to 48 hours.</p> <p> </p> <p>Well Done Marc dont loose your passion and I hope Discovery values your dedication, you the reason they still have my business!!!</p>

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Replies (1)
Discovery Insure
Discovery Insure's reply26 Jan 2017, 12:48
Official

Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with Marc Kuypers and the rest of the team.

Thank you for taking the time to let us know how you feel.

Regards,
Sekgobola
Discovery Insure