mL
mirriam L

1 reviews | Active since Jun 2015

19 Apr 2016, 13:20

Excellent Professional Services

Theo has a great attitude and was very helpful he goes beyond his duty,his very clear in what needs to be done and what services are rended. Theo thank you very much for assisting me with my DQ tracking device.

0
Replies (2)
Discovery Insure
Discovery Insure's reply19 Apr 2016, 15:22
Official
Hello mlphasha,

Thank you for providing us with feedback.

We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.

Regards
Thabani
mL
mirriam L's update19 May 2016, 15:58
Reviewer Update

On the 22 March I got a cover for my new car with Discovery Insure and the premium I got from them was R1,888 and the contract was showing the same amount as agreed with them, on the 28 April I was shocked when I see the debit order of R4,288 from Discovery Insure, I then called them to check why they debit the amount that I did not agree for they explained something that I did not understand then suddenly they send email that says my insurance has been lapsed. I then decided to park my car from the 5 May I then called Discovery and I was assisted by Theo Mokhine who sorted my propels within a week I now enjoy driving my beautiful car because of him. Theo Mokhine you are a star thank you very much for your help