EXCELLENT & GOING THE EXTRA MILE CUSTOMER SERVICE.

I would like to take this opportunity to express my sincerist hearfelt gratitude to Gigi Groenewald, <br> from Discovery Insure's Legal Recoveries Department,for understanding my situation,as we discussed,and for being true to her word,by informing me telephonically,as she gave me her word,<br> regarding the excess waiver,which she also confirmed via e-mail.<br> It is very comforting for me as a policy holder.<br> You are truly an asset to Discovery.<br> Due to the unfortunate damage to my vehicle,resulting,in the stress,frustration and <br> Inconvenience,it is very assuring to see that Discovery Insure,YOU,can provide that<br> Peace of mind,whereby I would not have to stress on the excess payment.<br> With dedicated and committed people like you,who provide true Customer Service,<br> I can only envisage Discovery in going from strength to Strength.<br> THANK YOU VERY MUCH.<br>