1 reviews | Active since Apr 2023
Excellent customer service in response to appliances damaged by power surge!
I contacted Discovery Insure to submit a claim for my printer that was damaged during a possible power surge. In an attempt to effect repairs to the printer it was discovered that the motherboard was damaged beyond repair and this prompted me to contact Discovery Insure. I was ably assisted by Reitumetse Mateme. She was very professional and also reminded me to check whether any other appliances were damaged during the surge incident. His could be done during Discovery's evaluation of the printer and we found that two more electronic appliances suffered damage to circuit boards as a result of the power surge. The claim was settled promptly and the damaged appliances will be replaced in shortly. Thank you Reitumetse for your excellent service!
We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team.
Regards
Discovery Insure
We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team.
Regards
Discovery Insure
