ID
Irma D
1 reviews | Active since Sept 2019
14 Sept 2019, 00:31
Excellent customer Service from Ayabulela Sibanda from Discovery Roadside Assist
My car broke down on the R312 in a remote area. I phoned Discovery roadside assistance and Ayabulela Sibanda speedily arranged for a towtruck with a flatbead to pick up my car and take it to the nearest dealer for repair. He phoned me at least 3 x to check on whether the tow truck has arrived, whether I was safe and had transport home. He was so helpful and professional. Thanks to Ayabulela Sibanda from Discovery Roadside Assist, the episode was a lot less traumatic than it could have been. I could not have been assisted any better.
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Replies (1)Discovery Insure's replyOfficial
16 Sept 2019, 09:13We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team.
Regards
Discovery Insure
Discovery Insure's reply16 Sept 2019, 09:13
Official
We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team.
Regards
Discovery Insure
