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raeesa O

1 reviews | Active since Mar 2009

02 May 2017, 15:10

Excellent customer service even when I was leaving

<p>Shamaine Pillay from Retentions department was extremely kind and caring when I called in to terminate my policy. She tried in so many ways to keep me as a client with Discovery. she was patient and took her time to attend to all my questions.</p> <p>Altimately I moved due to pricing, but after her great service I am considering moving back to Discovery very soon...I was delighted and greateful to be treated with such care.</p>

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Replies (1)
Discovery Insure
Discovery Insure's reply02 May 2017, 16:24
Official

Thank you for recognizing the great service you received from Shamaine.

At Discovery Insure we place customer satisfaction at the center of every interaction so you can imagine how much we value positive feedback.

Regards,

Sakhe

Discovery Insure