1 reviews | Active since May 2017

09 May 2017, 21:00

Excellent customer service by Nthati

<p>After the website aim submisaion service kept hanging, the discovery app also kept shutting for no reason during claim submission and the call center phones kept hanging up. </p> <p> </p> <p>Submitting a claim almost took me the whole day until Nthati came to my rescue and helped me submit my claim.</p>

0
Replies (1)
Discovery Insure
Discovery Insure's reply10 May 2017, 08:06
Official

Dear Simphiwe

Thanks for complimenting Nthati. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.

Regards

Discovery Insure