NM
Nosipho M
1 reviews | Active since Mar 2015
26 Mar 2015, 07:36
Excellent customer service
On 20th March i had the pleasure of dealing with Nthato Matsane to add an item to my policy. I want to express my gratitude for his professionalism as well as applaud him for being a 'forward thinker'. The advice he provided was very much suited to my needs.<br> <br> It's very rare in this country that one recieves such great service, i feel the need to let Discovery Insure know that he is a gem. If I can make a noise about poor service, then surely i should also make a noise when i receive great service. With more people like him, the services industry would be a great place. My interaction with him was definitely not 'business as usual' - he really went the extra mile. <br> <br> Keep it up, Nthato!!
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Replies (1)Discovery Insure's replyOfficial
26 Mar 2015, 10:57Hello Yoloyisa,
At Discovery Insure we place customer satisfaction at the center of every interaction so you can imagine how much we value positive feedback.
Thank you for taking the time to share your experience with us.
Kind Regards
Kesh Bassdhev
At Discovery Insure we place customer satisfaction at the center of every interaction so you can imagine how much we value positive feedback.
Thank you for taking the time to share your experience with us.
Kind Regards
Kesh Bassdhev
Discovery Insure's reply26 Mar 2015, 10:57
Official
Hello Yoloyisa,
At Discovery Insure we place customer satisfaction at the center of every interaction so you can imagine how much we value positive feedback.
Thank you for taking the time to share your experience with us.
Kind Regards
Kesh Bassdhev
At Discovery Insure we place customer satisfaction at the center of every interaction so you can imagine how much we value positive feedback.
Thank you for taking the time to share your experience with us.
Kind Regards
Kesh Bassdhev
