kN
kelebogile N

1 reviews | Active since Nov 2013

08 Feb 2020, 12:04

Excellent customer service

Today Saturday the 8th of February I had a problem with my car whereby it wouldn't start, then I called my insurance company Discovery. And I was greeted by the voice of a very calm gentleaman by the name Katlego Makoya. I told him what I needed assistance with and he told me that he will locate a service provider within my area to come and assist me. I got a call from the service provider within 30min of calling my insurance and someone came to assist me. And while I was waiting for assistance from the service provider Katlego made calls to make sure that I did get help. I really appreciate your assistance and I hope that you are not giving me only this excellent service, you are giving it to other discovery insure customers.

Keep up the good word and thank you for your outstanding assistance

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Replies (1)
Discovery Insure
Discovery Insure's reply10 Feb 2020, 10:16
Official
Good day Kelebogile N 

We really appreciate you taking the time to let us know you are happy with our service. It is compliments like yours that help us come to work with a smile and a positive attitude.

Regards
Discovery Insure