KK
Karen K

1 reviews | Active since Sept 2018

07 Sept 2018, 09:22

Excellent customer service

Had a flat tire, called Discovery Insure and spoke to Ayabulela Sibanda. It was great to hear Ayabulela's calm voice, he immediately got down to business in a very professional, caring and friendly way. He phoned me to keep me up to date as to the status of the recovery vehicle, and made sure that I was in a safe and secure environment whilst waiting. The job was done within 10 minutes, and I truly want to thank Ayabulela for keeping me calm and for following up until all was done! Thanks Ayabulela you have my vote for excellent customer service!!

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Replies (1)
Discovery Insure
Discovery Insure's reply07 Sept 2018, 10:09
Official

Thank you for taking the time to let us know about your experience with us. We constantly want to make your experience pleasant at all times. Ayabulela will be delighted to receive your compliment.

Regards
Discovery Insure