RH
Reneë Hefer

1 reviews | Active since Oct 2017

23 Oct 2017, 13:47

Excellent customer service

Thank you to Kushaal Deokinandan, who understood the nature of my query and my unique request. He was efficientbin getting me the correct feedback and insisted in ensuring my request was met when previous colleagues were unable too. He went that extra mile! It is such a pleasure to deal with someone from a service point of view who positively outways your expectations and who understands their clients needs by actually paying attention. Well done and thank you !!!

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Replies (1)
Discovery Insure
Discovery Insure's reply23 Oct 2017, 14:20
Official

We are delighted to receive such a wonderful compliment.

Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive.

We will be sure to share it with Kushaal and the rest of the team.

Regards

Discovery Insure