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Sunitha S

1 reviews | Active since Feb 2017

09 Feb 2017, 15:27

Excellent Customer Service

<p>On 07/02/2017 I called Narene Timothy from Discovery Financial Services who is the Executive Administrator to Waseem Yameen and lodged a claim, within 2 mins of my call the claims administrator from Discovery Insure Lucas Mabiletsa called me and requested a detailed report and photos. Its took me about 30mins to email it to him, upon receiving the email within the next 2 mins I received a call from him saying that my claim was approved. I have never experience such excellect, fast and efficient service in my entire life. Well Done to Narene Timothy and Lucas Mabiletsa keep up the good work.</p>

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Replies (1)
Discovery Insure
Discovery Insure's reply10 Feb 2017, 10:03
Official

At Discovery Insure we place customer satisfaction at the center of every interaction so you can imagine how much we value positive feedback.

Thank you for taking the time to share your experience with us.

Regards,

Sakhe

Discovery Insure