KG
Kristen G

1 reviews | Active since Apr 2020

06 Apr 2020, 14:20

Excellent Customer Experience

I am very impressed with the services I received this morning from Meshen Chetty & Optimum Assist, it was an excellent customer experience. My battery had run flat so I called Discovery as this is covered under road side assist. Within 20 minutes guys arrived and successfully assisted me. My call was answered almost immediately so I did not need to be on hold at all, The call agent was friendly and polite I would definitely recommend this kind of service. Thank you!!

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Replies (1)
Discovery Insure
Discovery Insure's reply06 Apr 2020, 16:13
Official
Good day Kristen G

Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise. 
Regards 
discovery Insure