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Salesh S

1 reviews | Active since Feb 2011

05 Dec 2016, 16:10

Excellent Claims Service by Preyalen Moodley

<p>I must give high praise to Preyalen Moodley who handled our insurance claim after we suffered flood damage to our household and musical instruments. From the time we logged the claim to the finalisation of the claim he was brilliant - keeping us informed and advising us in this time on where the claims process was at and what was still required etc..</p> <p>His customer interaction and response time was second to none that I have experienced to date. I am sure he had other claims to attend to as well but when he dealt with us it felt very personalised and he made this process so easy for us. Thank you for making us feel human and thank you Discovery for unearthing this talent.</p>

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Replies (1)
Discovery Insure
Discovery Insure's reply06 Dec 2016, 09:53
Official

Dear Salesh

Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive.

Preyalen will be very pleased to read your note.

Regards

Thabani