1 reviews | Active since Aug 2016

02 Aug 2016, 12:44

Excelent Claim Handling

<p>I had the privilege to have Reginald Molota as my claim handler. Never before have I experienced such excellent client service. Since I am also in the insurance industry I understand that claims should be evaluated and validated to ensure that only valid and accurate claims are entertained. Some insurance companies have it all wrong since the make the insured feel guilty for being in a position of loss although a valid insurable event occurred. Since the first day he</p> <p>-Advised me on what the next step will be;<br />-Regularly communicated the status of the claim,<br />-Communicated in a professional yet sincere manner.<br />-Did more than what was expected of him.</p> <p>I pray to God to never go through this situation again, however, if a similar set of circumstances should befall me, I would contact Reginald first.</p> <p> </p> <p>Reginald far exceeded every expectation I had. Discovery will do well to invest employee of the same calibre as Reginald.</p> <p> </p> <p>Thank you Reginald. All of the best.</p> <p> </p>

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Replies (1)
Discovery Insure
Discovery Insure's reply02 Aug 2016, 13:51
Official

Thank you for the feedback, we indeed appreciate it.

Regards,
Sekgobola
Discovery Insure