Even the call centre manager gives poor service!

After speaking to agents, team managers and the call centre manager, Rudaeba, you get constant poor service. Rudaeba did not follow through on the email sent to her yesterday - well done Discovery on employing individuals in a new business venture that dont provide service. Your Insurance branch is then doomed to fail. Seeing that my requests fall on deaf ears, I'll have the Ombudsman continue from here on.