ES
Edward S

1 reviews | Active since Oct 2020

09 Oct 2020, 10:15

EMERGENCY ASSISTANCE

I was in accident yesterday 08 October 2020, I tried calling the emergency numbers ***and ***, no luck where I decided to utilize the panic button on my phone and a gentleman named Griffith Chetty called back, assisted me and advised me to call in the morning to lodge the incident at no luck. I called a assessor who linked me to a quality control agent who was very much willing to assist, it is now over 50 minutes since she said she would get someone to assist me because she was busy with an assessment. My guess is she can't get no one like myself and this makes me look like I m complaining but I am just like anyone else who needs assistance. This makes me think if I was in a life-threatening situation I'd be dead. That's why I m absolutely disappointed in the service discovery is offering. My car is standing on a tow truck awaiting enlightening of its guestly ordeal.

Also note I had to call the towing company myself to initiate the rescue because the company I trust was nowhere to assist me in the time of need, I was blocking traffic right in the middle of an intersection I was missed by cars on several occasions because it was nighttime, that spot is a dark spot so whoever has good eyes will c me.

No claim number till now.

I hate going to social media to let a service provider assist me, but do I have a choice now.?

0
Replies (1)
ES
Edward S's update09 Oct 2020, 13:54
Reviewer Update
I am looking forward from you as I have again contacted your office and was given contact details of Jessica N, who I just emailed with what I think is required from me, pending her response I will provide such other information that she needs from me.

Regards