CS
Catherine S

1 reviews | Active since Apr 2021

13 Apr 2021, 09:29

Efficiently handled - Discovery Insure24/ Plumber Assist

Mpho Phokanoka and Gugulethu Dhlalisa were both great as they organised us plumbers to come see a drain blockage late at night. Noone wants their toilet contents coming up their shower drain!! I explained my concerns over the service provider not coming the same night (as had happened to me a previous time) and they were excellent in following up to make sure the plumbers came. Unfortunately the blockage needed special equipment that the plumbers didn’t have on hand and that was also not covered by Discovery, however I appreciate that Mpho explained everything clearly to me and I could make my own decision for follow up.

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Replies (1)
Discovery Insure
Discovery Insure's reply13 Apr 2021, 11:40
Official
Good day Catherine S

We want you to know that we truly feel honored to be your chosen Insurance Company and we look forward to dealing with you. 

Regards
Discovery Insure