DR
David R

1 reviews | Active since Jan 2023

05 Jan 2023, 18:12

Efficient and pleasant service

I got very efficient and pleasant assistance from Mzwakhe Maduna from the Client Servicing department. As a new polocyholder I got a letter of confirmation of insurance, changed the commencement date of the policy, got a new letter of confirmation of insurance, inquired about an old tracker device and about Vitality Drive and got everything very quickly sent and answered each time. A pleasant and impressive experience.

Also had excellent and impressive service from Mzu from Discovery Connect when I first signed up for Discovery Insure a couple weeks back. And much cheaper than I expected, despite Discovery giving much more rewards compared to other insurers.

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Replies (1)
Discovery Insure
Discovery Insure's reply06 Jan 2023, 09:01
Official
Good day David R 

We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team.

Regards
Discovery Insure