MvdM
Martin van der Merwe

1 reviews | Active since Jan 2013

26 Nov 2019, 11:25

Dysfunctional Complaints Process

Im sending emails for a complaint but not getting feedback... How do i get my complaint to fall on the right persons desk? I'm sending to the email address displayed on the discovery website.

0
Replies (2)
Discovery Insure
Discovery Insure's reply26 Nov 2019, 11:37
Official
Good day Martin,

Please email us at *** with the details of your complaint. We will investigate and revert.

Kind regards,
Discovery Insure

Best regards,

MvdM
Martin van der Merwe's update02 Dec 2019, 08:46
Reviewer Update
I wrote to the address you said on the 26th of November.

Apart from the automated reply - no response to date