CP
Clayton P
1 reviews | Active since Jan 2012
18 Dec 2023, 13:27
Dreadful to deal with!!!
I am having a really bad experience in getting my claim processed and finalized. It's just one consultant after another. I cannot get any straight answers. On top of that I get a call from the autobody repairers telling me they are ready to order parts. I don't know what Discovery Insure has assessed and what they have approved. They are really dreadful to deal with.
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Clayton P's updateReviewer Update
19 Dec 2023, 15:49This is unbelievable. I am claiming hail damage for my 3 vehicles that were parked in my driveway. All 3 vehicles were badly impacted by the hail, with probably between 50-70 hail dents on each vehicle. Furthermore, the windscreens on each vehicl were damaged by the hail. Now Discovery Insure tells me that the windscreens were damaged by stones and not hail. For all 3 vehicles!!!!! Discovery Insure wants me to put a separate claim for each windscreen. This means I have to pay an excess of R1000 for each vehicle for a replacement windscreen. This is not ethical. Shame on Discovery Insure. I thought you were better.
CP
Clayton P's update19 Dec 2023, 15:49
Reviewer Update
This is unbelievable. I am claiming hail damage for my 3 vehicles that were parked in my driveway. All 3 vehicles were badly impacted by the hail, with probably between 50-70 hail dents on each vehicle. Furthermore, the windscreens on each vehicl were damaged by the hail. Now Discovery Insure tells me that the windscreens were damaged by stones and not hail. For all 3 vehicles!!!!! Discovery Insure wants me to put a separate claim for each windscreen. This means I have to pay an excess of R1000 for each vehicle for a replacement windscreen. This is not ethical. Shame on Discovery Insure. I thought you were better.