DQ TRACKER INSTALLATION CAUSED DAMAGE!!

Discovery Insure have you heard of the Consumer Protection Act!!! My car was in perfect working condition which was confirmed by the Discovery Report and the installation by inexperienced staff caused damage to the electronics. The front and rear lights were affected and he simply explained that Discovery would pay as it was their fault. We agreed as it was their fault but the time effort and loss of income was not taken into consideration as we had to ensure that the repairs were done. We then discovered that the review camera and radio was affected. <br> Discovery is refusing to pay approximately R600 even though the report from the repair company states that the open circuit caused the electronic damage which caused the issues above. This is after numerous emails and telephone calls with no reply. <br> Refusal to pay is due to the fact that they cannot be held responsible for the review camera and radio even though is was pointed out that their forms did not include this in their checks. Now does Discovery expect customers to check everything in the car after they caused the problem. <br> Their poor service, lack of understanding and readiness to deny any responsibility is shocking!!!