DQ Tracker

Discvery Insure is no different from govt, even there you get decent service than the ******* I had to faced. On July 2015, I took insurance, little did i know that I was taking *******. I was promised to receive a DT Track, I made an appointment as suggested and was given 9 July for delivery, it never happen. I called the following week, the call centre lady promised to deliver, nothing happen. After two weeks, I emailed them,they called to apologise and promised to deliver, nothing happened. Its been the same in August. i've been promised delivery today, nothing happened. I call them to register my frustration, i spoke to Letlotlo Mosenye, who after having listened to me indicated that this matter will be escalated and she promised to call me @ 16:30, she did not call me. I called again @ 16:50, Anold Maziaana took the call,i explained to him and demanded that he track the call i made to earlier on, he said the systems is slow, after discussing with i could sense it will not bear any results.i demanded to speak to his supervisor. A guy by the name of Ashley Ncume took my call. Again, i had to narrate the same story again.This means that Letlotlo Mosenye **** to me.