1 reviews | Active since Sept 2016

08 Sept 2016, 11:31

DQ track made my car not start

<p>Canceled my insurance.</p> <p>Had DQ track removed from dqtrack technition now vehicle does not start. </p> <p>Lost thousand due too me working per hour cud not be Mobil.</p> <p>Cud only call in at 8:00 the morning which meant I had already waited 2:30h log the call and complaint immediately call end at 8:14 of which I used my airtime for 20min then recall again from my cell for 15min at 11:20 due to no feedback some women shouted on the call I am on the phone then hello how can I help etc so explained again and her reply was no technicians at there desk she will then let me know. So cracks of the matter still no feedback of what is Gina happen to my claim my vehicle still not started I have no way of knowing when or what is gona happen. My cell ********** 802 pls help just have to wait no fair.</p>

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Replies (1)
Discovery Insure
Discovery Insure's reply08 Sept 2016, 12:35
Official

We are very sorry to hear about your frustrations.

We have been informed by the DQ Tracker division of your conversation today and they confirm that an appointment has been scheduled for 1:00 pm today for a technician to come investigate the reasons your car is not starting.

Once again our sincere commiserations.

Regards,
Sekgobola
Discovery Insure