DQ Track in vehicle faulty

<p>I am terribly disappointed with discovery insure. The DQ unit in my daughter car has been faulty since November 2016. Today only 2017/02/24 17:01 I got an email from Vinesan Phillip<br /> Tracking Operations Manager of Discovery Insure telling me that the unit is faulty. This is only after I discussed the problem with them friday 2017/02/24. This is absolutely unacceptable. She is 21 years old and the fact that this unit is installed in her car is security for her, that if something happens to her while driving we will be aware of her situation and where she is. This is a service that we pay for every month so if there is a problem with the unit I would expect that we are contacted immediatly. </p> <p> </p> <p> </p>