LS
Leon S
1 reviews | Active since Mar 2009
18 Dec 2015, 19:48
DQ Track Failure
So my wife's DQ track get's delivered on 8 December. She get's contacted on 17 December and advised that they do not pick up anything from the unit. Please provide the units serial number... REALLY.... If you assign a unit to a policy holder should not know the number.... ????<br> <br> What about the DQ points while the unit was \not working"<br> <br> I am"
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Discovery Insure's replyOfficial
21 Dec 2015, 08:46Hello Not-So-Impressed,
We apologize if this process was frustrating, we merely request the serial number of the unit so we may confirm that it is linked accordingly.
Your DQ points are not affected because your newly installed unit is calibrating and during this period you will receive a fixed score.
Regards
Thabani
We apologize if this process was frustrating, we merely request the serial number of the unit so we may confirm that it is linked accordingly.
Your DQ points are not affected because your newly installed unit is calibrating and during this period you will receive a fixed score.
Regards
Thabani
Discovery Insure's reply21 Dec 2015, 08:46
Official
Hello Not-So-Impressed,
We apologize if this process was frustrating, we merely request the serial number of the unit so we may confirm that it is linked accordingly.
Your DQ points are not affected because your newly installed unit is calibrating and during this period you will receive a fixed score.
Regards
Thabani
We apologize if this process was frustrating, we merely request the serial number of the unit so we may confirm that it is linked accordingly.
Your DQ points are not affected because your newly installed unit is calibrating and during this period you will receive a fixed score.
Regards
Thabani