DQ Track Breach of Appointment

Good day<br> <br> I am a discovery insure customer from December 2015 and have to date not received the DQ track device. <br> <br> The initial appointment was not met as discovery did not pitch up on the agreed date/time (without an apology or notification) after having to take time off work to honour the appointment. I have subsequently made numerous follow ups with discovery but still have not been realised as a valuable customer even though I have without fail been paying my premiums timeously.<br> <br> It is clear that the importance of having this DQ track was just an invitation to do business. I have been deprived of potential vitality drive rewards of which in essence I am paying for monthly. <br> <br> Nokulunga<br> *** / ***