DQ Track

Since joining D Insure I have had issues with my one car's DQ Track. It started with making a booking for two cars and only one tag arrived. When the second tag arrived 3 weeks later it has not worked properly since. I have spoken to 9 consultants and the general answer was they see the problem and it will be fixed within 48hrs, its now nearly a month. The last consultant I spoked to assured me it will be fixed and a supervisor will phone me. I told him if its not resolve by the 6/3/15 then I will cancel my policy and go back to my previous insurer. How can I expect you to be there for me with a claim if you cant get your devices to work. This is your last chance D Insure. Should this matter not be resolved by next week Friday, then I am out.