DQ points issue

One of the lucrative aspects of Discovery insure is the fact that I can monitor and improve the driving behaviour of my family and I. Another positive point is that I get rewarded for good driving. Last month, after having achieved 1163 DQ points for myself, Having spent R1192 on fuel I expected a healthy return in the order of R580. What a surprise to find that nothing was allocated to me. I have reported this 2 weeks ago but as yet have had no response on how this will be fixed other than that it has be referred. In the same mail I also questioned why the TWT inspection points were not allocated to one of my vehicles (for which my one son is primary driver). <br> <br> To aggrevate me even more, I got an SMS on the 31st of Jan reminding me that my monthly paymentwill be collected on the 1st of Feb and that I should have sufficient funds in my account TO ENSURE THAT I KEEP ON ENJOYING FULL COVERAGE. In other words Discovery is willing to keep money that is owed to me but they threasten me to limit my coverage should I not pay in full.<br> <br> What odasity.