LS
Lillian S

1 reviews | Active since Aug 2013

01 Mar 2016, 13:22

dont want to pay

my husband was ****** outside our house coming home from nightshift work at the beginning of feb.<br> HE WAS BUSY REMOVING HIS PORTABLE ITEMS (LAPTOP BAG ECT) OUT THE LOCKED BOOT OF THE CAR IN THE DRIVEWAY OF OUR HOUSE to take inside the house. they took his laptop bag and a few other item that was inside the bag. computer accessories. I logged a claim ext. I get a call to state its not covered cause its not a specified item... ***!!!! its under portable possessions. its only covered it they ***** if from the house or if its specified item. Discovery are a bunch of *******. Always making excuses to pay out the claims.<br> I am going to take this up with the ombudsman. That is pathetic! so because I don't SPECIFY EVERYTHING in my house that I travel with its not covered! so if they ***** all my jewelry when I am hijacked its not covered if I don't specify it BUT I GOT PROOF I HAD THE JEWELLRY??? I tried a few months ago to specify other jewelry ... their words to me no sorry its not over a 1000 so we cannot specify it. <br> Discovery you need to relook at my claim and best you get is sorted out. Cause you people are handling this incorrectly and the wrong way!<br> <br>

0
Replies (1)
Discovery Insure
Discovery Insure's reply01 Mar 2016, 14:20
Official
Hello LillianSaunders,

Thank you for raising your concerns with us.

We have called you to address this but could not reach you, we have however followed up with an email explaining the matter at hand.

Regards
Thabani