MB
Mark B

1 reviews | Active since Mar 2009

06 Aug 2021, 08:57

Don't Trust Discovery

If I can give you a suggestion, it will be to rather consider alternatives to Discovery Insure for short-term insurance. I was absolutely horrified to discover that discovery insure had increased the third party and theft insurance on one of our vehicles which remains parked by 96.9% in two years. The greatest increase I saw in last year's premium increase, in the midst of the first Covid pandemic wave, where they increased the insurance by 80.4% from the previous year. We have never had a claim on this particular vehicle and it is only really insured for third party as we don't have a tracking unit in the vehicle. I cannot trust a company that does this.

We also amended my wife's life insurance policy two months ago in a effort to reduce her premium. Discovery has been charging her the same premium since the change even though they had quoted he over R135 less than her previous policy amount.

Discovery we found to be the most expensive insurance company and with diminishing value. We have already cancelled our Vitality as Discovery suddenly started reducing the benefits if you weren't a member of their newly formed bank.

No Discovery, this is not good practice - we are in the process of looking to replace all the policies we have with your organisation. If we have learned anything over our history with you as our chosen insurer is that you are definitley not trustworthy and your terms and conditions are unilaterally beneficial to Discovery alone.

0
Replies (1)
Discovery Insure
Discovery Insure's reply06 Aug 2021, 14:29
Official
Good Mark B 

Thank you for raising your concerns.

We are looking into your profile.

More will be communicated with you directly.

Regards
Discovery Insure

Best regards,