Dont trust Discovery!

My bakkie was ****** on the 5th of June 2023. Thus far I have only received 1 email from Discovery requesting documents. No update on what is happening with the claim or that they have received the documents. I have called the claim processor twice from my cellphone and have been sent from pillar to post. I have uploaded the documents on the discovery insure website. Still no response. Lolo Gwababa who is dealing with the claim doesnt even respond or check up on how we are doing since such a traumatic event.