NH
Norman H

1 reviews | Active since Feb 2010

16 Sept 2019, 12:27

Don't judge insurance by premiums - Judge when claiming!!

My wife bashed her car and took off her mirror and lots of other damage. Discovery had me FLOORED by FANTASIC service. I put in the claim late at night on their App, taking pictures etc. The next day at about 9.00, they had checked to see that my claim was not **********, and had arranged for a TOP panel beater (Proline) , who took over . My hire car had been arranged. Communication from panel beaters and discovery via sms at least 2ce a day, and in 4 days - the car was returned PERFECTLY. (Unlike a HORRIBLE experience I had with Outsurance years ago). Incidentally, my premiums at Discovery, cannot be beaten, an ESPECIALLY after my fuel rebate>!!

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Replies (1)
Discovery Insure
Discovery Insure's reply16 Sept 2019, 14:04
Official
Thank you for your feedback, we value it highly. Working with clients like yourself make the hours in the office worthwhile and provide much needed encouragement to always give you the best experience.

Regards
Discovery Insure