Don't Claim - 3 Weeks and they don't know where they towed my motorcycle

Today marks 3 weeks since my motorcycle accident. Discovery towed away my motorcycle. After which I went to hospital...

After a 37m 35s call today (since no one from Discovery has ever voluntarily contacted me to give an update), being verified twice and transferred multiple time - Discovery still doesn't know where my motorcycle is, nor has it been assessed. They did mention that Auction nation wants the Sheriff Towing sheet... to which I rep**** I provided it a week ago.

I have also had 3 different claims consultants, not that it's worth mentioning, as none of them have ever given me an update on my claim or communicated anything to me in three weeks... Lesego Sekoele, Neliswe Khumalo and Tshiamo Seripe, you may all be nice people, but you do not belong in a career focusing on client service.