Don''t become a third party claimer from Discovery Insure!!

Third-Party Claim from Discovery Insure. I was involved in an accident which was no fault of mine. I was rear-ended by an SUV whilst standing still at a traffic light driving a small Ford KA. This was nearly two months ago and I am still waiting for discovery to pay me out as my car was written off. I have Emailed the persons responsible for the claims department at discovery and my Emails have yet to be answered. The driver responsible for the accident even sent Discovery the following Email> Good Morning I would just like to share my disappointment with Discovery Insure as a customer … I pay my premiums on time to have piece of mind that if I have an accident myself and the third party will not suffer any loss

I caused an accident and the third party had suffered losses because of me and still hasn’t been sorted out ! The third party is a pensioner and do not have money or any source of income , I wrote off his wife’s car – so he’s wife is with out transport

The tow truck company that discovery said we must use , charged him out of his pocket R5000 for the towing and another R12 000 storage because DISCOVERY Insure did not sort out his claim!! In the meantime he had to sell his Car to buy 2 small cars so that he and his wife can have transport …. This issue is still not sorted out ! IT WAS MY FAULT AND NOW THIS GENTLEMEN AND HIS WIFE MUST SUFFER THE CONSEQUENSES BECAUSE MY INSURANCE IS NOT DOING THERE PART THAT I AM PAYING FOR .. THIS IS NOT WHAT I EXPECTED FROM DISCOVERY INSURE !!!

Please come back to me with the resolution in assisting the third party. I like DISCOVERY and do not want this information to go VIRAL … Regards Your Disappointed Customer

Even after this Email from irate Discovery client, nothing has changed.