Don't give a damn about there customers.

I collected my car from Dent Tech Randburg on Thursday 18 Feb 2016. They were still waiting for 4 hubcaps, a rim and spare tyre and said they would call me when it arrived but in the meantime I as a woman had to drive around for 5 days without a spare tyre. I got a call on Monday 22 Feb 2016 to say everything had arrived. I went on Monday afternoon and waited. I waited for over an hour until I complained because they were taking so long. Eventually Lennard came out and said there had been an accident with my car. They had jacked up my car under the front left tyre and who knows how it happened but the jack collapsed and my car fell straight onto the jack, damaging the body and undercarriage of my new fixed car. With hardly any sympathy for what had happened they said that they could only fix it when they got a courtesy car in for me. During these last 2 weeks(I was only allowed to take my car in today) I have emailed Discovery on numerous occassions informing them on what had happened as this is the service provider they had sent me to. Not even a phonecall asking if its been sorted out. No assessor to check the damage to my car? Who gives a sh@# about the customer right Discovery?