EZ
Erhard Z

1 reviews | Active since Apr 2010

29 Sept 2015, 00:44

Does not provide the dq tracker data as advertised

My DQ mapper webpage does not report any vehicle movement, in fact it does not report and vehicles at all.<br> <br> I specifically chose Discovery over other insurance brokers so I can log my movements - only to find that the DQ-mapping service is non-existent.<br> <br> I contacted Vanessa Padayachee that assured me that they will send me vehicle movement reports for the month to date September. This never happened despite two follow-up calls.<br> <br> So Discovery insure - I want vehicle movement for the whole of September to date, or a rebate on my policy for your non-performance. And of course I need my movement data to be reflected on the DQ-mapping site.<br>

0
Replies (1)
Discovery Insure
Discovery Insure's reply29 Sept 2015, 14:04
Official
Hello gsvz,

Thank you for the time afforded earlier.

We confirm that an amicable resolution to the concerns raised has been reached.

Our sincere apologies for the lack of service experienced.

Regards,
Sekgobola
Discovery Insure