MN
Mankolane N
1 reviews | Active since Nov 2023
18 Nov 2023, 09:31
Dissatisfied with Discovery Insure service
I’m very disappointed with Dicovery Insure, I have covered my one car, home and content with this company and I’m paying R3800 , four weeks back there was a burglary in my house and surprisingly I’m my matter is not attended to, my stream of emails and being avoided and to date I don’t have a TV and other ****** goods..I’m starting to think that the reason I’m not being taken with respect is because of the colour of my skin, it’s very frustrating and we as consumers feel helpless with we are treated bad
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Replies (3)MN
Mankolane N's updateReviewer Update
29 Nov 2023, 02:49It’s been over a month and I’m still waiting for my claim to be processed, , I haven’t had a TV for over a month, it looks like Discovery is prepared to make me suffer until I give up, on the day of the debit order, they debited R3800 from my account without any hesitation, I’m so frustrated and disappointed
MN
Mankolane N's update29 Nov 2023, 02:49
Reviewer Update
It’s been over a month and I’m still waiting for my claim to be processed, , I haven’t had a TV for over a month, it looks like Discovery is prepared to make me suffer until I give up, on the day of the debit order, they debited R3800 from my account without any hesitation, I’m so frustrated and disappointed
MN
Mankolane N's updateReviewer Update
29 Nov 2023, 16:47How long does your team have to look into this matter, as I have mentioned that it’s been over a month since I reported the incident
MN
Mankolane N's update29 Nov 2023, 16:47
Reviewer Update
How long does your team have to look into this matter, as I have mentioned that it’s been over a month since I reported the incident
MN
Mankolane N's updateReviewer Update
30 Nov 2023, 10:25Its taking too long, are you sure you are taking this matter seriously or you replying because we are here, because no one is responding to my messages, discovery is now blaming me for the mistakes done by their brokers , they even sent me a new contract activation, how long must I wait
MN
Mankolane N's update30 Nov 2023, 10:25
Reviewer Update
Its taking too long, are you sure you are taking this matter seriously or you replying because we are here, because no one is responding to my messages, discovery is now blaming me for the mistakes done by their brokers , they even sent me a new contract activation, how long must I wait