SS
Sathi S

1 reviews | Active since Feb 2020

29 Nov 2023, 18:36

Dissatisfied

I have 3 products with Discovery. I didn't know that I was paying for aVitality program for a year and lost out on its benefits...Discovery must compensate for not following up on a client....or I will be moving to another insurer

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Replies (2)
Discovery Insure
Discovery Insure's reply29 Nov 2023, 18:48
Official
Dear Sathi,

Thank you for drawing this matter to our attention. We apologise for any frustration and we have referred the matter to the relevant team manager for their immediate attention.

Regards
Discovery Insure 
SS
Sathi S's update29 Nov 2023, 18:54
Reviewer Update
Please note that this platform was my last resort and upon receiving a call from an inexperienced broker this morning I have lost all faith and trust in discovery...