1 reviews | Active since Jun 2020
Dissatisfaction
My vehicle caught fire on the 29th January i filed a claim which was rejected as the insurance company said i was using my vehicle for commercial use. In response i rep**** that i was not and on this specific day was on my way to buy cool drinks for my family up to date i had one return message from there lawyers stating that in a photo of the vehicle with a ladder on the roof that it was used for commercial use on which i rep**** and said that i sometimes take the ladder to my son as he installs networks and pointed out that they are changing there reasons. Up to date nobody inspected the vehicle to give a reason of the fire, or the possible cause of it. I am a pensioner and had to borrow money to buy a small vehicle to move around as i sometimes assist other old people with garage door problems. This is not done for a income but most of the time as a favor. The definition of using a vehicle for commercial use is like a plumber or a taxi where you use the vehicle for a service and earn a payoff. I will not recommend Discovery Insure to anybody as the take your money very fast but always have a excuse not to pay Regards Willie
Thank you for raising your concerns
We have since sent a request on your behalf to the Ombud to provide us with feedback on your behalf which we will relay to you on the findings
We apologise fr any inconvenience that may have been caused.
regards
Discovery Insure
Thank you for raising your concerns
We have since sent a request on your behalf to the Ombud to provide us with feedback on your behalf which we will relay to you on the findings
We apologise fr any inconvenience that may have been caused.
regards
Discovery Insure
