Dissatified with Discovery Insure service

<p>A debit order bounced for the first time in 3 years and I called Discovery Insure to do a double payment on the next month. I was told that cannot be done because it is system generated. I have been faithfully paying Discovery Insure since 2014 when i joined. Just because of one month of incovenience and i called them to re-debit as soon as i found out that it had bounced, but they said it could not be done abecause it is a system generated thing bla bla. Therefore I got a notification that my policy had lapsed. I called to for Dicovery Insure to reactivate the policy i was given a wrong figure and the debit order bounced again and everytime a debit order boucnced, FNB charges me R97</p>