AM
Aadilah M

1 reviews | Active since Mar 2024

18 Mar 2024, 11:27

Dissapointment with Discovery

met up in an accident; repairs to my car were completed 3-months after the accident. Poor quality work was done in these 3 months by the Autobody shop, DISCOVERY chose to use .... which was also in a town 2hrs from where I live. Am i now going to wait another 3 months for the car to be repaired?? am i supposed to trust that my will be repaired correctly by the autobody shop Discovery appoints now?? Seems to me that Discovery chooses their autobody shops based on how little they will have to spend; rather than what is best for the client. I was always under the assuption that Discovery was the best insurance company; therefore I have all my insurance policies with them; and i assumed i'd get value for the premiums i pay - but clearly this isnt the case. Will need to reassess this decision after this dissapointing experience

0
Replies (1)
AM
Aadilah M's update18 Mar 2024, 14:13
Reviewer Update
your apologies mean nothing if you aren't addressing concerns or offering solutions... from other reviews I've seen online; it looks like Discovery has a pattern of picking "bad" panel beaters. I've lost trust in Discovery