Dissapointing

We had an unfortunate incident where our gate at our property was knocked down by a car driving in around 7H30 AM on Friday the 17th of March. As a result the gate and motor were damaged beyond repair. We promptly reported the matter via the telephone line and our claim was registered. From the onset we noted that there was no urgency on Discovery's part even though we had informed them that the gate was down, and our security was compromised. We therefore informed them we would bring in our technician who normally assist us and he worked on the gate to at least get closed. They managed to do that, and we locked by padlock for the weekend.

Currently we are approaching midday and there is still no response as to the conclusion of this matter. The security at our property remains compromised. We are very disappointed with discovery. We are considering cancelling all our policies with discovery.