Dissapilointing Servive from Discovey

I have been a discovery client for the past two years... recently lodged a claim and opted to use the rental vehicle supp**** by Avis on behalf of discovery... vehicle was returned to Avis on 20 February 2024... I am still waiting for my refund on my credit card... discovery insure made no effort to date to assist as Avis is a merchant of theirs... No calls, not response to my emails... I am in the process of changing my carrier back to Outsurance... 😞