Displeased Service and lack of accountability

Absolutely astonished at how Discovery together with their approved Service Provider (Raven Panel beaters in Pietermaritzburg) are handling my moms ***.

No one is will to take responsibility and provide updates to us regarding the progress of the cars repairs which they have had for over 45days now. My mom a 60 year old women is forced to take public transportation to work after being ****med by panel beaters when they gave her a broken temporary car that was not mechanically sound. Only picked it up when she filled fuel on the car.

Disappointed with Discovery as they should take accountability for the service providers they choose. They should at least attempt to provide a courtesy car to my mom for the inconvenience