SM
Sindy M

1 reviews | Active since Nov 2020

25 May 2023, 10:28

Disloyalty

If someone would have told me that after being such a loyal customer to discovery this is the kind of treatment i would receive for missing ONE premium payment 1st of May 2023. Several calls on different dates calling them (Lynette, Bonollo and Thabang) before hand explaining why i will miss the payment. NONE OF THOSE MENTIONED ABOVE HAVE CAME FORWARD TO MY AID TO VOUCH FOR ME

Explaining that as soon as i have funds available i will make a payment. After 16 days of missing ONE premium Debit order i was told my Premiums had lapsed.

To them now i am only a new client which joined Discovery Insure on the 19th of May 2023.

I wish you all a lovely day and prosper in your careers

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