Dishonest insurer
I just received an email from discovery insure that my premium has been increased by R200. This increase is despite the fact that I have not an claim for more than 2 years and my car is alway in secure parking. If I compare this company with Old Mutual where they gave to their clients 50% discount for the month of March and 25% off for the month of April and 15% off for month of May on their premiums because the car was parked at home during the lockdown to Discovery Insure who gave no discount at all yet they had the odacity to increase as well.
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Discovery Insure's replyOfficial
25 May 2020, 09:17Good day Maryam A
Thank you for your comment.
The increase is in line with the annual review and is part of the terms of the contract. All our clients have been allocated discounts in the month of May in the vehicle class section.
Clients who drive more than 500km and with no telematics device or a faulty one have received a 15% discount and clients who have the telematics device and have driven less than 500km in the month of May have been allocated a 25% discount.
A representative will be in touch to give you further insight into this matter and look at your policy in detail.
Regards
Discovery Insure
Thank you for your comment.
The increase is in line with the annual review and is part of the terms of the contract. All our clients have been allocated discounts in the month of May in the vehicle class section.
Clients who drive more than 500km and with no telematics device or a faulty one have received a 15% discount and clients who have the telematics device and have driven less than 500km in the month of May have been allocated a 25% discount.
A representative will be in touch to give you further insight into this matter and look at your policy in detail.
Regards
Discovery Insure
Discovery Insure's reply25 May 2020, 09:17
Official
Good day Maryam A
Thank you for your comment.
The increase is in line with the annual review and is part of the terms of the contract. All our clients have been allocated discounts in the month of May in the vehicle class section.
Clients who drive more than 500km and with no telematics device or a faulty one have received a 15% discount and clients who have the telematics device and have driven less than 500km in the month of May have been allocated a 25% discount.
A representative will be in touch to give you further insight into this matter and look at your policy in detail.
Regards
Discovery Insure
Thank you for your comment.
The increase is in line with the annual review and is part of the terms of the contract. All our clients have been allocated discounts in the month of May in the vehicle class section.
Clients who drive more than 500km and with no telematics device or a faulty one have received a 15% discount and clients who have the telematics device and have driven less than 500km in the month of May have been allocated a 25% discount.
A representative will be in touch to give you further insight into this matter and look at your policy in detail.
Regards
Discovery Insure