YM
Yoshira M

1 reviews | Active since Mar 2017

13 Mar 2017, 17:19

Dishonest and bad service on claim

<p>I have contacted Discovery twice and via this forum. I have had items ****** when I gave my car for repairs and there are problems with the repairs. </p> <p> </p> <p>My excess still needs to be refunded. No help at all. I just want to sort this out so I no longer have to deal with you. </p>

0
Replies (1)
Discovery Insure
Discovery Insure's reply14 Mar 2017, 12:00
Official

We apologize for the inconvenience and disappointment that you experienced in dealing with us recently.

Your vehicle repair work concerns have referred back to the claims team as well as the service provider to assist.

We also understand that you have been provided feedback on the excess findings.

We will provide feedback on the missing items.

Regards,

Theo

Discovery Insure