1 reviews | Active since Nov 2016

04 Nov 2016, 19:37

Disgusting Service

<p>I have been dealing with discovery insure for about 9 months now to fix my vehicle which was in an accident on the 29th of January 2016 and discovery has still no fixd my vehicle to working condition i have been told on numerous occasions that i would be called back but to no eveil i cannot attach the emails due to confedentiality reasons and i would never recommend discovery insure to anyone as they have caused soo much stress for me and my wife and we have been stuck at home for about 9 months now unable to do anything in regards to going out or going anywhere they need to sort this out as i am now highly annoyed as i have dealt with multiple managers and team leads so disovery insure shame on you for the service in which you provide is pathetic and i would be ashamed working for a company that does not provide a service they promise i should be taking this to court according to the consumer protection act of south africa but this is my last and final warning.</p>

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Replies (2)
Discovery Insure
Discovery Insure's reply07 Nov 2016, 11:06
Official

Thank you for bringing your concerns to our attention.

We have called you on the number provided as per your profile on Hello Peter, to no avail.

Please advise when you are available to take a call and/ or an alternative number we can reach you on, so we can contact you.

Regards,
Sekgobola
Discovery Insure

Discovery Insure
Discovery Insure's reply08 Nov 2016, 16:18
Official

Kind note that we are awaiting your response when we can contact you.

Out claims team are also awaiting the report confirming that the damages were incident related and are yet to receive it. They also advised that they have done follow-ups to no avail.

Regards, DI