CA
Carla A
1 reviews | Active since Jun 2016
01 Apr 2022, 17:32
Disgusting lack of Integrity and service by Discovery Insure
Discovery Insure is the absolute worst. They are as usual very quick to take money for premiums but when there is an accident then their so called "8 day turnaround" doesn't exist!!! Three weeks later and it is still not finalised and you cannot get hold of anyone. 38 mins of being left on hold while they search for "someone to help" and still not resolved. Countless requests for obscure details which have nothing to do with the actual event and STILL NOT FINALISED!! Discovery Insure you should be ashamed of yourself. Thapelo keeps promising to "finalise this claim" but never does.
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Carla A's updateReviewer Update
28 Apr 2022, 21:30Discovery - please note that since your "management team has been made aware of my distress" there has been NO resolution to any of the problems. Please explain to me how exactly you are "remedying the problem and improving your service"?
CA
Carla A's update28 Apr 2022, 21:30
Reviewer Update
Discovery - please note that since your "management team has been made aware of my distress" there has been NO resolution to any of the problems. Please explain to me how exactly you are "remedying the problem and improving your service"?
